Help & Questions

Frequently Asked Questions

About Our Products

What materials are used in Valérin bags?
All Valérin bags are crafted from premium, genuine leather selected for its quality, durability, and luxurious finish.

How do I care for my leather bag?
To maintain the beauty of your leather bag, keep it away from direct sunlight and moisture. Use a soft, dry cloth for regular cleaning and consider a leather conditioner periodically to preserve its suppleness.

Are your bags handmade?
Yes, each Valérin piece is crafted with meticulous attention to detail, combining traditional techniques with timeless design.

Ordering & Delivery

How can I place an order?
Browse our collections and contact us directly to inquire about availability and ordering details.

Do you ship internationally?
Please contact us for information about shipping to your location.

Returns & Exchanges

What is your return policy?
We stand behind the quality of our products. Please reach out to us to discuss any concerns with your purchase.

Contact Us

Have a question we haven't answered? We're here to help. Please contact us and we'll be happy to assist you.